Resolved
Tina D Xdh

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Verified Reviewer
| map-marker London, Ontario

Resolved: Disappointed

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Updated by user Dec 05, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 02, 2023
The marketing in Amway gets rid of the stuff people use with no replacements the nutrition snacks the barbecue snacks the tortillas chips. Also the body wash that people use for skin conditions they change that out for putting a scent in new stuff.The way some stuff stuff is packaged needs improvement.
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Pros:
  • Love product
Cons:
  • Marketing does not care

Preferred solution: The marketing care about there customers

User's recommendation: If you have a complaint let someone know Hopfully they will listen to customers that pay there wage

2 comments
Guest

I was looking today as the protein snacks I seen, I was able to order today so if they were just not in stock not sure as the first time said they will no longer be available and, I had talked to customer service they told me same thing.They seem to be still available as a bonus great for lunches everyone loves them.

Guest
reply icon Replying to comment of Guest-2420991

Barbecue protein snacks were able to order today.

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Stockton Tpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Not able to get through to customer service. Trying to reset password frustrating and unsuccessful!

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Resetting of password frustrating and unsuccesful not able to order because not able to get into my account because of this. All in all my experience was totally frustrating and makes me want to stop using Amway!
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Anonymous
map-marker Mississauga, Ontario

For bonus

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Change the name on bonus statement from my name to company name. They are amazing talk and service. Thanks
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Eberardo Ihf

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Verified Reviewer

Great company

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Missed some samples, Julie help me to replace the order, and she appreciated my business growth too.
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stephane d Ryd

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Verified Reviewer
| map-marker Montreal, Quebec

Informations s.v.p.

Rebonjour, je m'excuse, mon nom est: M. Stéphane Daraiche, je vous avais écris il y a quelques jours au sujet de mon numéro de P.C.I. 118****, Vous m'aviez expliqué que vu que mon volume de vente n'était pas atteint, le numéro avait été changé, Vous m'aviez donné un autre numéro mais je l'ai égaré, pouvez-vous me redonner ce nouveau numéro S.V.P. Merci pour votre aide! M. Stéphane Daraiche. jsdglefutur@***.com
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Mona N Xhy

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Verified Reviewer
| map-marker London, Ontario

Polite, informative and efficient

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Order missing items, my favourite, protein bars. CSR supper helpful and professional and advised correctly
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Loss:
$150

Preferred solution: Deliver product or service ordered

User's recommendation: 100 %

Abhilasha B Tlt
map-marker Brampton, Ontario

Credit issue

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I was supposed to receive a cheque refund for my gift card since more than 6 months I have been calling Amway and wasting my time amd money with long distance charges and I want full refund even with long distance phone charges.
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Loss:
$850

Preferred solution: Pay for my phone bills

User's recommendation: Never use Amway.

Teresa P Prk

Unsatisfactory Delivery Service

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Amway refuses to acknowledge their Delivery Carrier is a complete failure.

Amway chooses to use Canpar as their delivery provider. Unfortunately Canpar operates a substandard business operation.

Once my order is placed until I actually drive myself to a pickup location 20 minutes away takes over 2 months. After waiting over a month for my order to arrive I call Canpar to track down my order. Im told they will look into the delay and get back to me. Not surprisingly they never do.

My orders are always returned to a delivery depot with no communication or notice marked either Cannot Locate or Undeliverable. This then signals a there is a problem. Multiple emails from Amway are received requesting me to review their products. At that point its clear now MY responsibility to attempt to locate my missing parcel.

Then the arduous task, of which manifests into a huge level of frustration, begins. Firstly I must call Canpar to track down my order. Then Im told they will get back to me within 24 hours. Not surprisingly they never call back.

I have complained to Amway Customer Service regarding my dissatisfaction with their unacceptable business practices. I get the typical thank you for your feedback, we apologize for the inconvenience.

Yet Amway refuses to recognize or consider partnering with a more reputable, efficient delivery agency. Shame on the Amway corporate decision maker for failing to prioritize customer service!

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Cons:
  • Must call amway because i never receive my orders

Preferred solution: Deliver product or service ordered

User's recommendation: I will never recommend this company due to their inability to deliver products to their customers

Anonymous
map-marker Guelph, Ontario

Shipment delay and never received at house

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The agent was fantastic In handing my issue and providing resolution to it. She handled the call very well and addressed the issue in a right way.
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Anonymous
map-marker Edmonton, Alberta

The prices have gone up to much.They have got rid of the partner stores for customer.The people in the office no idea what they are doing.

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Laundry soap has gone up 5.00.The partner stores are gone for customers.Amway is not thinking of there customers at all. The people who are making these decisions should ask the customers not take it on there self when all they do is sit in the office.
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User's recommendation: Be honest

Anonymous
map-marker Duncan, British Columbia

Possible scam

Hello Amway I had recently received a job offer from your firm for a data entry Clerk. Your company sent me $1,000 check to get myself some office supplies. I have not cashed that check because I am allowing it to go through the banking system first before I use any of that money. I want to know if this is a scam and if your company is aware of it?
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User's recommendation: Be careful people, do your research before you fall for online scams such as the one i got scammed for.

Soonkwan P Xzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

Its smells like oil

This is a protein snack that can be eaten until February 13, 2022. There is still about a month left, but the smell of oil in the snack is too bad to eat. BodyKey by Nutrilite Whole Grain Tortilla Chips Snacks & More Item # 110342C
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Pros:
  • Clear service for claims

Preferred solution: Let the company propose a solution

Anonymous
map-marker Grand Falls-Windsor, Newfoundland And Labrador

I just got hired jjst wanted to now who i talk to fhank you

There was application coming from your company stating you looking worker and can work from home then they said I was hired then it's come be scam
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Anonymous
map-marker Burlington, Ontario

Musty water filter

My request for assistance from amway technical support was put on your website in error. Have been an amway customer for over 40 years. As always my concern was taken care of quickly and courteously. No complaints about amway.
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Paramjit K Fjg
map-marker Brampton, Ontario

Missing items

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Its first time , my customer not received 4 items in oder . But payment was fully done from credit card. I never check the items because its never happened i was have trust .
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Pros:
  • Potential
Cons:
  • Difficulty in talking others into it

Preferred solution: Just recheck the items and payment before deliver the oder.

User's recommendation: Count the items and count payment too

Anonymous
map-marker Spruce Grove, Alberta

Scam involving your company

Amway Canada - Scam involving your company
Amway Canada - Scam involving your company - Image 2
I received an invitation to interview for a data entry position at what I was told was your company, I did the interview, and was apparently hired, but then the interviewer asked me to send them 1000 dollars to purchase my work materials from your approved vendor? The email used was 1lenlakiri1@***.com. He told me he was an employee of Amway LLC.
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