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Amway Canada

Amway Canada

www.amway.ca
What is your customer experience with Amway Canada?

Amway Canada Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Amway Canada has 3.8 star rating based on 16 customer reviews. Consumers are mostly neutral.

  • 33% of users would likely recommend Amway Canada to a friend or colleague.

  • Rating Distribution
  • Pros: Potential, Clear service for claims, Job.
    Cons: Difficulty in talking others into it, Marketing does not care, Must call amway because i never receive my orders.

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Media from reviews

Amway Canada - Scam involving your company
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water filter order phone products water issue filter orders contact problem
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Aurorah Uam
map-marker Cupids, Newfoundland And Labrador

Would like to order a water filter

I tried calling to order a water filter, but was told that you do not take any orders over the phone

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Anonymous
map-marker Sebringville, Ontario

Order issue

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Purolator messed up delivery on time, but finally received product, all good! Not Amway's fault Thank you!

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Anonymous
map-marker Toronto, Ontario

Johan klassen

Hello, everything is very good. Thank you no complaints.

Im so happy with your products what you have works very good for us so I will keep making my orders. Thank you.

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Deana Jxa
map-marker Sherwood Park, Alberta

Water filter problem

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Updated by user Jan 01, 2025

Exceptional experience!

Original review Dec 31, 2024

The customer service person helped me resolve a water filter issue by patiently walking me through the process of cleaning the contact points so that the electronic module worked as it should. Great service.

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Anonymous
map-marker Waterloo, Ontario

To order products

I want to contact Amway Canada by phone to order some product.The local rep.who used to take my order is not around.

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Resolved
Tina D Xdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, Ontario

Resolved: Disappointed

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Updated by user Dec 05, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 02, 2023

The marketing in Amway gets rid of the stuff people use with no replacements the nutrition snacks the barbecue snacks the tortillas chips. Also the body wash that people use for skin conditions they change that out for putting a scent in new stuff.The way some stuff stuff is packaged needs improvement.

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Pros:
  • Love product
Cons:
  • Marketing does not care

Preferred solution: The marketing care about there customers

User's recommendation: If you have a complaint let someone know Hopfully they will listen to customers that pay there wage

2 comments
Guest

I was looking today as the protein snacks I seen, I was able to order today so if they were just not in stock not sure as the first time said they will no longer be available and, I had talked to customer service they told me same thing.They seem to be still available as a bonus great for lunches everyone loves them.

Guest
reply icon Replying to comment of Guest-2420991

Barbecue protein snacks were able to order today.

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Stockton Tpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Not able to get through to customer service. Trying to reset password frustrating and unsuccessful!

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Resetting of password frustrating and unsuccesful not able to order because not able to get into my account because of this. All in all my experience was totally frustrating and makes me want to stop using Amway!

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Anonymous
map-marker Mississauga, Ontario

For bonus

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Change the name on bonus statement from my name to company name. They are amazing talk and service. Thanks

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Eberardo Ihf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great company

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Missed some samples, Julie help me to replace the order, and she appreciated my business growth too.

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stephane d Ryd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

Informations s.v.p.

Rebonjour,

je m'excuse, mon nom est: M. Stéphane Daraiche, je vous avais écris il y a quelques jours au sujet de mon numéro de P.C.I.

118****,

Vous m'aviez expliqué que vu que mon volume de vente n'était pas atteint, le numéro avait été changé,

Vous m'aviez donné un autre numéro mais je l'ai égaré, pouvez-vous me redonner ce nouveau numéro S.V.P.

Merci pour votre aide!

M. Stéphane Daraiche.

jsdglefutur@***.com

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Mona N Xhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, Ontario

Polite, informative and efficient

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Order missing items, my favourite, protein bars. CSR supper helpful and professional and advised correctly

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Loss:
$150

Preferred solution: Deliver product or service ordered

User's recommendation: 100 %

Teresa P Prk

Unsatisfactory Delivery Service

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Amway refuses to acknowledge their Delivery Carrier is a complete failure.

Amway chooses to use Canpar as their delivery provider. Unfortunately Canpar operates a substandard business operation.

Once my order is placed until I actually drive myself to a pickup location 20 minutes away takes over 2 months. After waiting over a month for my order to arrive I call Canpar to track down my order. Im told they will look into the delay and get back to me. Not surprisingly they never do.

My orders are always returned to a delivery depot with no communication or notice marked either Cannot Locate or Undeliverable. This then signals a there is a problem. Multiple emails from Amway are received requesting me to review their products. At that point its clear now MY responsibility to attempt to locate my missing parcel.

Then the arduous task, of which manifests into a huge level of frustration, begins. Firstly I must call Canpar to track down my order. Then Im told they will get back to me within 24 hours. Not surprisingly they never call back.

I have complained to Amway Customer Service regarding my dissatisfaction with their unacceptable business practices. I get the typical thank you for your feedback, we apologize for the inconvenience.

Yet Amway refuses to recognize or consider partnering with a more reputable, efficient delivery agency. Shame on the Amway corporate decision maker for failing to prioritize customer service!

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Cons:
  • Must call amway because i never receive my orders

Preferred solution: Deliver product or service ordered

User's recommendation: I will never recommend this company due to their inability to deliver products to their customers

Abhilasha B Tlt
map-marker Brampton, Ontario

Credit issue

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I was supposed to receive a cheque refund for my gift card since more than 6 months I have been calling Amway and wasting my time amd money with long distance charges and I want full refund even with long distance phone charges.

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Loss:
$850

Preferred solution: Pay for my phone bills

User's recommendation: Never use Amway.

Anonymous
map-marker Guelph, Ontario

Shipment delay and never received at house

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The agent was fantastic In handing my issue and providing resolution to it. She handled the call very well and addressed the issue in a right way.

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Anonymous
map-marker Edmonton, Alberta

The prices have gone up to much.They have got rid of the partner stores for customer.The people in the office no idea what they are doing.

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Laundry soap has gone up 5.00.The partner stores are gone for customers.Amway is not thinking of there customers at all. The people who are making these decisions should ask the customers not take it on there self when all they do is sit in the office.

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User's recommendation: Be honest

Soonkwan P Xzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

Its smells like oil

This is a protein snack that can be eaten until February 13, 2022. There is still about a month left, but the smell of oil in the snack is too bad to eat.

BodyKey by Nutrilite Whole Grain Tortilla Chips

Snacks & More

Item # 110342C

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Pros:
  • Clear service for claims

Preferred solution: Let the company propose a solution

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